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Essentials for Case Management
Contact us for the next start date
Interactive Synchronous Distance/Live Interactive Webinar
Hosted on Teams
5.0 general CE Credits
About The Instructors
Tiffany Ferguson
CEO of Phoenix Medical
Tiffany Ferguson is CEO of Phoenix Medical Management, Inc. Tiffany serves as an adjunct professor at Northern Arizona University, Department of Social Work, and as the Vice-Chair of American College of Physician Advisors (ACPA) UM Ops Committee. Tiffany is co-author of The Hospital Guide to Contemporary Case Management through HcPro. She is a contributor for RACmonitor; she also serves on the editorial board for CMSAToday and Care Management. She is a weekly correspondent for the news podcast Talk Ten Tuesday. After practicing as a hospital social worker, she went on to serve as Director of Case Management and quickly assumed responsibilities in system level leadership roles in Health & Care Management, which includes CM, UR, CDI, HIM, and coding. She has held C-level responsibility for a large employed medical group which included value-based arrangements and outpatient care management. Tiffany is a graduate of Northern Arizona University and earned her Master of Social Work from UCLA. She is a licensed social worker and holds the ACM, CMAC, ACPA-C, and FCM credentials.
Marie Stinebuck
COO of Phoenix Medical
Marie Stinebuck is the Chief Operating Officer (COO) of Phoenix Medical Management. With nearly 30 years of nursing experience, she has spent almost 20 years specializing in case management. Her career has been primarily focused on the acute hospital setting, including the implementation of outpatient case management programs. Marie has held executive leadership roles overseeing case management, utilization review, denial prevention, clinical documentation improvement (CDI), and medical record integrity. She is also the author of numerous articles related to case management, utilization review, and denial prevention. Her true passion is education and has been instrumental in the expansion of our education program over the past several years. Marie has served on the Arizona Board of the American Case Management Association (ACMA) and is certified through the ACMA. She holds an MBA and a Master of Science in Nursing (MSN) with a focus on Nursing Leadership.
Learning Objectives
1. Identify three ways Conditions of Participation affect daily case management practices. 2. Explain the four parts of Medicare and coverage by each entity that affect patient care, placement, and copays. 3. Define improved standard daily work that extends case management beyond the acute setting into the outpatient, post-acute settings. 4. Describe social determinants of health and how they are incorporated into the acute case management workflow to help address the patient population for health equity.
Week 1: One hour class reviewing the history of case management.
Week 2: One hour class Understanding the role of the case manager
Week 3: One hour class discussing meeting the daily expectations as a case manager
Week 4: One hour class discussing avoidable days, LOS, readmissions, and transitions of care
Week 5: One hour class reviewing value-based care.
This is for social workers in the field of case management or those interested in case management.
Course Interaction & System Requirements
This live webinar takes place on Teams and is fully interactive. Attendees may ask and answer questions throughout the presentation and participate in instructor-led discussion. Internet access, as well as video and audio capabilities are required.
Course Completion & CE Information
Phoenix Medical Management, 1902, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 11/10/25-11/10/26. Social workers completing this course receive 5.0 general continuing education credits. This program has been pre-approved by The Commission to provide continuing education credit to CCM® Board-Certified Case Managers. The course is approved for 5.0 contact hours. Phoenix Medical Management has been approved by the California Board of Registered Nursing, Provider #17829, for 5.0 Contact Hours.
Registration & Information
Please contact (954) 941-6505 if you have questions, concerns, or grievances about this course. Email [email protected] for ADA accommodation. Space is limited. Cancellations must be received prior to the event date to be eligible for a refund.